The dashboard showcases key NPS metrics in an engaging format for various streaming platforms such as Hulu, Prime, HBO, and others, but the design shown displays only Netflix data.
It includes an overall NPS score with percentages for Promoters, Passives, and Detractors, along with separate sections for NPS by gender, using pie charts for both female and male users.
The dashboard also features a quarterly trend bar chart, illustrating historical NPS data, and a bar chart for NPS by usage, highlighting scores based on user engagement duration.
Additionally, a detailed bar chart represents NPS scores across various age groups. The layout ensures clear navigation with a left sidebar, top search bar, and consistent visual branding, offering a seamless and intuitive user experience.
Netflix NPS Data Visualization
Location
New York City
Role
UI/UX Designer
Date
2023
Challenge
Create a new design for a dashboard showcasing NPS metrics for streaming services by overall score, gender, age, usage, and quarterly trends, ensuring clear navigation and engaging visuals.